Firefox add-ons do not work after upgrade

Posted under Freeware.
Created on November 11, 2009. Last modified on February 17, 2011.

firefoxAfter upgrading Mozilla Firefox to a newer version, the previously installed add-ons do not work anymore.



Just follow these steps to fix this:

  1. Close Firefox
  2. Open Windows Explorer and find the Firefox profile folder (note that this is a hidden folder):

    [drive]:\Users\[user]\AppData\Roaming\Mozilla\Firefox\Profiles\[profile]\

  3. Delete or rename the following files:
    • compatibility.ini
    • extensions.cache
    • extensions.ini
    • extensions.rdf
  4. Restart Firefox.